Training California’s Civic Innovators to Lead with Digital Craftsmanship

15 October 2018

The California Health and Human Services Agency (CHHS) supports healthy and resilient communities by driving health policy and delivering services for millions of California’s most disadvantaged and at-risk residents. CHHS provides policy leadership and direction to over a dozen departments and offices that offer a wide range of services, such…

Here’s how to build empathy and test your product with users: Human-centered design with the White House’s Opportunity Project

18 August 2016

Earlier this week, Exygy took to the airwaves to broadcast a live intro to human-centered design training for the White House’s Opportunity Project. Here are some things we covered: How to build empathy for the user through needs finding approaches, particularly user interviews, empathy maps and journey maps. How to test…